Support Center

How to Reset your Password

Last Updated: Mar 19, 2018 09:35AM PDT
Reset your password in these easy steps:

1.  Go to
2.  Enter your email address and click "Reset my Password" button
3.  Check your email - a password was emailed to you.
4.  If the email did not arrive to your inbox with 2 minutes, check your Spam or Junk mail folder
5.  When you find the email, highlight the entire complex password that was sent (don't miss anything)
6.  With the new password highlighted, right-click the mouse button, then select Copy
7.  Toggle back to
8.  Select Login
9.  Enter your email address (username)
10.  Then move the mouse pointer into the password field, right-click the mouse button, then select Paste

Video Walkthrough of Resetting Password
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